Quality policy

Quality at Qualius is based on the following commitments:

  • Systematically satisfy our Clients, fulfilling their requirements regarding the service provided, as only satisfied Clients ensure the company's existence ;
  • Ensuring a high level of competence for all employees and a climate that favors their commitment, their technical development and the provision of excellence in the relationship with the Client;
  • Continuously improve the effectiveness of our operation, not only reacting adequately to failures, but also anticipating potential problems;
  • Promote management by objectives and continuously monitor procedural indicators, in order to increase their performance.

In compliance with these commitments, Qualius aligns its Quality Management System with:

The requirements of the entities responsible for the certified training schemes that Qualius includes in its portfolio, for accreditation as a training entity.

These entities are currently:

  • Peoplecert
  • APMG International

The requirements of the most relevant international standards for its activity, aiming at obtaining the respective certification:

  • ISO/IEC 20000
  • ISO/IEC 27001

The professional certification requirements of its employees and their qualification as trainers, to teach the courses in their portfolio .