Quality at Qualius is based on the following commitments:
- Systematically satisfy our Clients, fulfilling their requirements regarding the service provided, as only satisfied Clients ensure the company's existence ;
- Ensuring a high level of competence for all employees and a climate that favors their commitment, their technical development and the provision of excellence in the relationship with the Client;
- Continuously improve the effectiveness of our operation, not only reacting adequately to failures, but also anticipating potential problems;
- Promote management by objectives and continuously monitor procedural indicators, in order to increase their performance.
In compliance with these commitments, Qualius aligns its Quality Management System with:
The requirements of the entities responsible for the certified training schemes that Qualius includes in its portfolio, for accreditation as a training entity.
These entities are currently:
- APMG International
The requirements of the most relevant international standards for its activity, aiming at obtaining the respective certification:
- ISO/IEC 20000
- ISO/IEC 27001
The professional certification requirements of its employees and their qualification as trainers, to teach the courses in their portfolio .